The 7game believes betting is a form of entertainment — just like going to the stadium to watch Flamengo play or catching a UFC fight. When it becomes a source of anxiety, financial stress, or conflict, it's no longer fun. That's why we've built real self-control tools directly into the platform, accessible to every member, at any time, without needing to contact support.
This page explains how these tools work, how to spot the signs of compulsive gambling, and what to do if you — or someone you know — needs help. Straight to the point.
Sports Betting and casino games are entertainment activities with unpredictable outcomes. There is no guaranteed method for making a profit. Only bet with money you can afford to lose without affecting your budget, rent, monthly expenses, or any basic need for yourself or your family. If you find yourself betting with money you shouldn't, seek help immediately through 7game.
Four features available to any member, directly in the account dashboard — no red tape, no waiting.
Set a maximum amount you can deposit per day or per month. Once the limit is configured, it takes effect immediately — no deposit above the set threshold will be accepted by the system, regardless of the payment method (Pix, card, boleto, PicPay, Mercado Pago).
You can reduce the limit at any time, with immediate effect. To increase the limit, there is a 7-day cooling-off period before the change takes effect — an added layer of protection against decisions made in the heat of the moment.
Set a time limit for your gaming sessions. When the defined time is reached, you'll receive an on-screen notification. You can choose to be logged out automatically at the end of the period, or simply receive the alert and decide whether to continue.
Losing track of time is one of the factors that contributes to excessive gambling. This feature exists to give you a mindful pause — a reminder that you've been on the platform for a while and it might be worth stepping away for a bit.
Need a break? Temporary self-exclusion blocks access to your account for a set period: 24 hours, 7 days, 30 days, or 90 days. During this time, you cannot log in, deposit, or place bets — even if you contact support asking to be reactivated before the period ends.
Your real-money balance remains untouched and will be available when the pause period ends. Active bonuses with incomplete rollovers may be cancelled during self-exclusion.
If you decide to stop gambling for good, permanent self-exclusion closes your access to the platform for a minimum of 5 years. After that period, any return requires a formal request with review by the 7game — it's not an automatic process.
Permanent self-exclusion also flags your account in the system so it cannot be reactivated through marketing or promotions. Your email is removed from all communication lists immediately upon activation.
All of 7game's responsible gambling tools are free, have no activation fee, and take effect immediately after you set them up. You don't need to go through support to activate them — access is available directly from your account dashboard.
None of the responsible gambling tools at 7game requires approval, a waiting period, or contacting support. You set it up yourself, from your phone or computer, in just a few clicks.
If you have any trouble finding the responsible gambling tools in your dashboard, the 7game is available 24 hours a day via live chat within the platform.
You can also reach us by email at suporte@7game.cash. If the situation is urgent and involves compulsive gambling, say so right away — your request will be prioritized.
Log in to the platform from your phone or computer. If you don't have an account yet, registration is free and takes less than 2 minutes — you'll need a valid email address and CPF.
In the profile menu, go to the Responsible Gambling section. There you'll find all four features — deposit limit, time limit, temporary self-exclusion, and permanent self-exclusion — organized on a single screen.
Choose the feature you want to activate, set the parameters (limit amount, pause duration), and confirm. The tool takes effect immediately — no approval, no waiting, no extra steps.
Beyond the self-control tools, the team at 7game monitors behavioral patterns that may indicate problem gambling — such as sudden increases in deposits, unusually long sessions, or bets placed at irregular hours. If we detect a concerning pattern, we'll reach out discreetly and respectfully to check that everything is okay.
Compulsive gambling rarely develops overnight. It starts with subtle changes in behavior. Recognizing these signs early is what makes all the difference. If you identify with three or more of the items below, consider using the self-control tools available at 7game or seek support.
Starts with R$ 50.00 and ends the session having deposited R$ 300.00 or more. The amount wagered grows progressively, without any conscious decision to increase it.
Money meant for rent, groceries, electricity, or phone bills comes onto the platform with the idea of "winning it back later." This is one of the most serious warning signs.
After a loss, the first instinct is to deposit more and try to win it back. This cycle of losing and chasing losses is one of the defining patterns of compulsive gambling.
Lying to family or friends about how much time or money you've spent gambling is a sign that you already know, on some level, that things are out of control.
When being locked out of the platform causes physical discomfort, irritability, or intrusive thoughts, gambling has stopped being a pastime and may have become an addiction.
You've promised yourself you'd stop or cut back, but ended up gambling the same amount or more. That loss of control is the clearest sign that it's time to seek support.
Recognizing the problem is the first step. What comes next doesn't have to be hard.
Go to My Account → Responsible Gambling → Self-Exclusion. Choose a temporary period (30 or 90 days) to put an immediate pause in place. Activation is instant.
Telling a family member or close friend what's going on eases the pressure and builds a support network. Keeping it hidden only makes things worse.
Our team is available 24 hours via chat or at suporte@7game.cash to guide you through the available tools and, if needed, point you to external support resources.
Compulsive gambling is recognized as a treatable behavioral disorder. A psychologist or psychiatrist with experience in addiction can make a real difference in the recovery process.
CVV (Centro de Valorização da Vida) is available 24 hours a day by phone 188 or via chat at cvv.org.br. The service is free and confidential. While the primary focus is general mental health, volunteers can guide you on where to find specific support for gambling addiction.
Your local CAPS (Psychosocial Care Center) also provides free treatment for behavioral disorders, including gambling addiction.
Answer the questions below honestly. If three or more answers are "yes," consider activating the self-control tools at 7game or chat with support.
Have you ever wagered more money than you originally planned when you started a session?
Have you ever used money set aside for bills, food, or other essentials to place bets?
Have you ever bet in an attempt to recover previous losses, hoping to "turn things around"?
Have you hidden from someone — a family member, friend, or partner — how much time or money you spend on betting?
Do you feel irritable, anxious, or restless when you've been away from the platform for a while?
Have you tried to cut back or stop betting and been unable to for more than a week?
Are thoughts about betting taking up more space in your mind than other important areas of your life?
Have you ever felt bad, guilty, or ashamed after a betting session?
This doesn't necessarily mean you have a serious problem — but it is a sign that a conscious pause is worthwhile. Activate a deposit limit or temporary self-exclusion right now from your account dashboard on 7game. If you'd like to talk about how you're feeling, support is available 24 hours in Portuguese and without judgment.
More than just a page on the site, responsible gambling at 7game translates into concrete actions within the platform.
The team at 7game monitors patterns that may indicate problem gambling: sudden spikes in deposit volume, unusually long sessions, and chasing losses with consecutive bets. When a concerning pattern is detected, the member receives a discreet, respectful outreach from the team to check in — never intrusive.
Active monitoringThe 7game requires identity verification (KYC) with an official document to release withdrawals, and uses registration controls that block sign-up attempts by anyone under 18. No promotions on the platform are directed at minors. If you find that a minor has accessed the platform, report it immediately through support — we act right away.
+18 requiredThe 7game displays responsible gambling notices prominently on the platform — not buried in footers in tiny print. The RTP (return to player) for each casino game is available in the game's information section. For Sports Betting, gambling risks are communicated clearly in the Terms and Conditions and within the interface itself.
Real transparencyThe promotions at 7game are sent by email only to members who have opted in to receive communications. Members under active self-exclusion are removed from all marketing lists immediately. Promotions are not sent indiscriminately to encourage excessive betting — the terms are clear and opting out is simple.
Ethical MarketingThe support team at 7game receives specific training to recognize signs of compulsive gambling and handle these conversations with empathy and without judgment. If you reach out saying you're struggling to control your gambling, your case is prioritized and directed to the team best equipped to help.
Specialized teamAt 7game, responsible gambling tools aren't buried under seven layers of menus. They're in the Responsible Gambling section of your account dashboard, with a clear interface and instant activation. No phone calls, no emails, no waiting for approval — you decide, you set it up, done. Because in moments of impulsiveness, the process needs to be fast.
Quick AccessBeyond the tools, 7game makes clear commitments about how it operates the platform responsibly.
No 7game marketing campaign will ever encourage you to bet more than you can afford. Promotions with abusive rollover requirements do not exist on the platform — conditions are reasonable and displayed before activation.
If you reach out to support with an urgent issue related to compulsive gambling, your request will be prioritized. Self-exclusion can be activated by the user in seconds — no need to wait for support.
Once a self-exclusion is activated, it is absolute. The system will not accept deposits or bets during the period, regardless of any cancellation request made before the deadline.
All 7game promotions display rollover requirements and expiration dates before activation. No fine print, no impossible conditions designed to push you into betting more than you planned.
Reducing a deposit limit is instant. Increasing a limit requires a 7-day cooling-off period before it takes effect — a safeguard against impulsive decisions made in the heat of the moment.
At 7game, responsible gambling isn't a compliance page — it's a product evaluation criterion. Every new feature is assessed for its impact on users' healthy gambling behavior.
A commitment measured by how the platform was built, not just by words.
Common questions about responsible gambling tools and how they work on 7game.
Responsible gambling settings — deposit limits, session time limits, and self-exclusions — are protected with the same level of data security as your financial information. This data is never shared with third parties. For more information on how we handle your personal data, please refer to our Privacy Policy.