Terms and Conditions

Terms and Conditions at 7game — Clear Rules for a Safe Experience

Before using the platform of 7game, it is important that you read these Terms and Conditions carefully. They explain the rules of use, and the rights and responsibilities of each party — all written in plain language, without unnecessary legal jargon. The goal is for you to know exactly what to expect from the platform, and what the platform expects from you.

Last updated: January 2026  ·  Applicable to users in Brazil
Regulated Platform
7game operates in compliance with applicable legislation governing the betting market in Brazil, including the LGPD and the Central Bank regulations for Pix payments.

Key Points — Quick Summary

These cards highlight the key points. Read the full text below for complete details.

Registration and Eligibility

Access is permitted only to users aged 18 and over with a valid CPF and Brazilian residence. One account per person.

Payments in BRL via Pix

Deposits and withdrawals in BRL via Pix, credit/debit card, boleto, PicPay, and Mercado Pago. No other currencies accepted.

Bonuses & Promotions

Each promotion has specific rollover requirements and an expiration period. Terms are displayed before activation.

Security and Privacy

256-bit SSL encryption, LGPD compliance, and data protection with no unauthorized sharing.

Responsible Gaming

Self-control tools available to all members: deposit limits, time limits, and self-exclusion.

Brazilian Law

These Terms are governed by Brazilian law. The courts of São Paulo have jurisdiction over any disputes.

1 Definitions

For the purposes of these Terms and Conditions, the terms below have the following meanings:

  • "Platform" — the 7game.cash website and all associated services, including Sports Betting, casino, VIP program, and promotions.
  • "7game" — the company that operates the platform and holds the applicable operating license.
  • "User" or "Member" — any individual aged 18 or over who has created an account on the platform of 7game and accept these Terms.
  • "Account" — the individual profile created by the User to access the services of 7game.
  • "Real Balance" — the amount deposited by the User using their own funds, available for betting and withdrawal at any time.
  • "Bonus Balance" — credit granted by 7game through promotions, subject to rollover conditions prior to withdrawal.
  • "Rollover" — the number of times the bonus amount must be wagered before it becomes eligible for withdrawal.
  • "KYC" — the identity verification process (Know Your Customer) required for the release of withdrawals and compliance with legal obligations.
  • "Pix" — the instant payment system operated by the Banco Central do Brasil.

2 Acceptance of Terms

By creating an account on 7game, you confirm that you have read, understood, and fully agree to these Terms and Conditions, as well as our Privacy Policy and Responsible Gambling rules. If you do not agree with any part of these Terms, you should not use the platform.

Continued use of the platform after updates to these Terms are published constitutes acceptance of the new conditions. The 7game will communicate relevant changes with reasonable advance notice by email or platform notification.

These Terms are a binding agreement between you and 7game. Keep a copy for future reference. If you have any questions about any provision, contact support before continuing to use the platform.

3 Eligibility and Registration

3.1 Registration requirements

To create an account on the 7game and use its services, the User must:

  • Be at least 18 years of age as of the registration date;
  • Be a resident of Brazil and hold a valid CPF;
  • Not be an employee, partner, or immediate family member of an employee of 7game or its game supply partners;
  • Not have had a previous account closed due to a Terms violation;
  • Provide truthful, accurate, and up-to-date information in the registration form.

3.2 One account per user

Each User may hold only one account at 7game. Creating multiple accounts — even with different details — is strictly prohibited and may result in the closure of all associated accounts and the cancellation of any pending bonuses or winnings.

3.3 Identity verification (KYC)

The 7game may request identity verification documents at any time: an official government-issued photo ID (RG or CNH), proof of address, and proof of ownership of the payment method used. Failure to provide this documentation may result in the temporary suspension of withdrawal access until verification is complete.

4 Account & Security

You are solely responsible for keeping your login credentials — email and password — confidential. Sharing account access with third parties is prohibited. You are responsible for all activity carried out from your account, except in cases where you immediately notify 7game unauthorized access.

We strongly recommend enabling two-factor authentication (2FA), available in your account settings. If you suspect unauthorized access, contact support immediately at suporte@7game.cash or via live chat on the platform.

Please Note: 7game will never ask for your password by email, chat, or phone. If you receive any communication requesting your password, ignore it and report it to support.

5 Deposits & Payments

5.1 Accepted methods

The 7game accepts deposits exclusively in BRL (R$) through the following methods:

  • Pix — available 24 hours a day, every day, with instant processing;
  • Credit and debit card — by the major card networks accepted in Brazil;
  • Bank slip (Boleto bancário) — processed within 1 business day after payment;
  • PicPay — via direct integration with the digital wallet;
  • Mercado Pago — via direct integration with the digital wallet.

5.2 Minimum amount

The minimum deposit amount is R$ 20.00. There is no established maximum amount, but 7game reserves the right to request additional verification for high-value deposits, in compliance with anti-money laundering regulations.

5.3 Source of funds

The User declares that the funds deposited on the platform are of lawful origin and belong exclusively to them. Deposits made by third parties are not permitted. The 7game may request proof of the source of funds in situations where irregularities are suspected.

Funds deposited via Pix are available for betting within seconds — including at night, on weekends, and on national holidays. 7game charges no additional fee on deposits.

6 Withdrawals

6.1 Method and timeframe

Withdrawals are processed exclusively via Pix to the PIX key registered in the User's profile. Processing times vary by VIP level:

  • Bronze: within 24 business hours of the request;
  • Silver: up to 15 minutes;
  • Gold: within 10 minutes;
  • Diamond: up to 2 minutes.

6.2 Withdrawal Requirements

For a withdrawal to be processed, the User must have:

  • Verified account (KYC complete with approved documentation);
  • Sufficient real balance to cover the requested amount;
  • Once the rollover on any active bonus is completed, if you wish to withdraw the converted bonus balance.

6.3 Real balance vs. bonus balance

The real balance may be withdrawn at any time, regardless of the bonus status. If the User withdraws the real balance before completing the rollover on an active bonus, the unconverted bonus balance will be automatically cancelled, with no penalty applied to the real balance.

6.4 Minimum withdrawal amount

The minimum withdrawal amount is R$ 30.00. There is no maximum daily limit established for members with completed KYC, subject to the platform's risk analysis.

7 Sports Betting

7.1 Bet settlement

A bet is considered confirmed only after the receipt is generated by the 7game. Bets pending technical confirmation — due to connection failures or system overload — may be cancelled with no cost to the User.

7.2 Odds Errors

In cases of technical or human error in the publication of odds (odds clearly outside market range, such as unlikely outcomes with abnormally high value), the 7game reserves the right to cancel the affected bets and return the wagered amount to the User's real balance. The User will be notified of the cancellation.

7.3 Cash out

The cash out feature allows you to settle a bet before the final result. The cash out value is calculated in real time and may be lower than, higher than, or equal to the original stake. Cash out is available for the games indicated on the platform and may be suspended during periods of high event volatility.

7.4 Suspended and cancelled bets

The 7game may suspend betting markets or cancel bets in situations such as: postponement or definitive cancellation of the event, suspected match-fixing, force majeure, or a regulatory decision. In such cases, the staked amounts are returned to the User's real balance.

7.5 Bet settlement

Bets are settled based on the official result published by the relevant governing body of the competition (confederation, federation, or official referee). Any subsequent protests or revisions to the official result do not affect settlements already processed by 7game, except in cases where the governing body itself revises the result before settlement.

8 Casino & Games

The casino games available on the platform of 7game — including slots, live casino, crash games, and table games — are provided by certified global suppliers with audited RTP (return to player) and a random number generator (RNG) verified by independent bodies.

The RTP for each game is available in the title's information section on the platform. Each round's result is independent of previous rounds — no betting system or strategy eliminates the element of randomness in the games.

Keep in mind: casino games involve real financial risk. Outcomes are always random, and there is no guaranteed method for making a profit. Only bet what you can afford to lose without affecting your budget.

The 7game is not liable for technical failures in games caused by provider server issues. In such cases, affected rounds may be cancelled and amounts refunded, at the technical discretion of the provider and the platform.

9 Bonuses & Promotions

9.1 General Terms

Each promotion at 7game has specific Terms and Conditions — including expiration date, rollover requirement, minimum deposit amount, and eligible games — which are displayed before activation. By activating a promotion, the User confirms they have read and accepted its specific terms.

9.2 Rollover

The rollover is the wagering volume requirement that must be met before bonus balance converts into withdrawable real balance. The rollover is calculated on the bonus amount granted, not on the total balance. Bets placed in different markets may contribute different percentage amounts toward meeting the rollover — contributions are detailed in the T&C of each promotion.

9.3 Bonus abuse

The 7game monitors bonus usage and may cancel bonuses and associated winnings where it identifies: creation of multiple accounts to repeatedly claim bonuses, placing bets on both sides of the same market to artificially meet rollover requirements (arbitrage), or any other pattern of use that constitutes abuse of the promotions system.

9.4 Bonus validity

Deposit bonuses have a standard validity period of 30 days from the date of credit. Free spins expire within 72 hours. Weekly cashback must be used within 7 days of credit. Bonuses not used within their validity period are automatically cancelled with no equivalent refund.

10 VIP Program

The VIP Program at 7game is a loyalty program with four tiers — Bronze, Silver, Gold, and Diamond — based on the User's cumulative betting volume. The benefits at each tier, including cashback percentages, withdrawal limits, and access to a dedicated account manager, are detailed on the VIP Program page.

The 7game reserves the right to modify level progression criteria, associated benefits, and the program structure itself, with prior notice to affected members at least 7 days in advance.

VIP level downgrade may occur due to extended inactivity (no bets placed for a period exceeding 90 days) or for violation of these Terms and Conditions.

11 User Conduct

By using the platform of 7game, the User agrees to:

  • Use the platform solely for personal entertainment purposes, never for unauthorized commercial ends;
  • Do not use automated tools, bots, or scripts to access or interact with the platform;
  • Not attempt to access restricted areas of the platform or circumvent security measures;
  • Do not publish, transmit, or distribute offensive, illegal, or third-party rights-infringing content through the communication channels of the 7game;
  • Not use the platform for money laundering or any other illicit financial activity;
  • Keep your registration details accurate and up to date.

Violating any item on this list may result in the temporary suspension or permanent closure of the account, at the sole discretion of 7game.

12 Fraud and Collusion

The 7game uses automated systems and human review to identify suspicious behavior, including match manipulation, collusion among bettors, use of insider information, and any form of fraud that compromises the integrity of bets.

In cases where the 7game reasonably determines that a bet was placed under fraudulent conditions, collusion, or based on insider information that was not publicly available at the time of the bet, the platform reserves the right to cancel the bet, withhold winnings, and close the account without prior notice. The 7game fully cooperates with regulatory and law enforcement authorities in investigations related to fraud in the betting market.

13 Account Closure

13.1 At the User's request

The User may request account closure at any time through the support team at 7game. Prior to closure, all pending withdrawals will be processed as normal. Bonus balances with incomplete rollovers will be cancelled. Any remaining real balance will be returned via Pix within up to 5 business days.

13.2 At 7game's discretion

The 7game may close or suspend an account in the following cases: violation of these Terms, suspected fraud, request by a competent authority, money laundering activity, provision of false information during registration, or behavior that poses a risk to the integrity of the platform. In the event of closure due to a serious violation, the bonus balance will be cancelled and any refund of the real balance will be subject to the completion of applicable investigations.

14 Responsible Gaming

The 7game believes that betting should be a form of entertainment — and takes that seriously. We provide the following self-control tools to all members, accessible directly from the account dashboard:

  • Daily and monthly deposit limits — set a cap on your deposits and it takes effect immediately;
  • Session time limit — receive alerts after a set amount of play time and choose to be logged out automatically;
  • Temporary self-exclusion — pause your account for periods of 24 hours, 7 days, 30 days, or 90 days;
  • Permanent self-exclusion — permanently close your access, with a minimum period of 5 years.

If you notice signs of compulsive behavior — betting more than you planned, using money set aside for other needs, feeling anxious or irritable when you cannot play — please contact 7game or visit the Responsible Gaming page for more information and support resources.

Users under 18 are not permitted to use the platform under any circumstances. If you suspect a minor is using the platform, report it to 7game support immediately.

15 Privacy and LGPD

The handling of Users' personal data by the 7game is fully described in the Privacy Policy, available at 7game.cash/privacy-policy. The platform operates in compliance with Brazil's General Data Protection Law (Lei 13.709/2018 — LGPD).

The User holds the following rights regarding their personal data:

  • Access to the personal data that 7game holds about you;
  • Correction of incomplete, inaccurate, or outdated data;
  • Anonymization, blocking, or deletion of unnecessary data;
  • Data portability to another service provider;
  • Withdrawal of consent for data processing, where applicable.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at suporte@7game.cash.

16 Intellectual Property

All content on the platform 7game — including logos, trademarks, text, interface design, source code, graphics, and marketing materials — is protected by intellectual property rights and belongs to 7game or its licensors. Any unauthorized reproduction, modification, distribution, or commercial use is strictly prohibited.

The User is granted a limited, non-exclusive, and non-transferable license to access and use the platform for personal entertainment purposes, under the terms described in this document. This license does not include any right to sublicense, sell, resell, or commercially exploit the platform's content.

17 Limitation of Liability

The 7game is not responsible for:

  • Financial losses resulting from bets — the outcome of sports bets and casino games is inherently uncertain, and the risk of loss lies with the User;
  • Temporary service interruptions caused by planned maintenance, third-party failures (internet providers, banking systems), or force majeure;
  • Errors or omissions in informational content on the platform, such as match statistics or line-ups;
  • Damages caused by unauthorized access to the User's account when resulting from the User's own negligence in safeguarding their credentials.

The total liability of 7game toward the User, under any circumstances, is limited to the real balance available in the User's account at the time of the event that caused the damage.

18 Changes to the Terms

The 7game reserves the right to update or modify these Terms and Conditions at any time. Material changes will be communicated to Users at least 7 days in advance, via registered email or a visible notification on the platform.

For lower-impact changes — such as wording corrections, formatting adjustments, or updated contact information — the new version takes effect immediately upon publication. The version currently in force is always the one published on this page, with the last updated date shown at the top of the document.

19 Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. For the resolution of any dispute arising from the use of the platform 7game that cannot be resolved directly between the parties, the courts of the district of São Paulo, State of São Paulo, are hereby elected as the exclusive jurisdiction, to the exclusion of any other, however privileged it may be.

Before pursuing legal action, both parties agree to seek an amicable resolution through the support channels of 7game, with a reasonable period allowed for an attempted settlement.

20 Contact

For questions, complaints, or requests related to these Terms and Conditions, you may contact 7game through the following channels:

  • Live chat: available within the platform, 24 hours a day;
  • Email: suporte@7game.cash — response within 24 hours;
  • For privacy and LGPD matters: use the same email with the subject line "LGPD Request".

All customer support at the 7game is conducted in Brazilian Portuguese by a trained human team — not automated chatbots.

What These Terms Guarantee for You

More than obligations, these Terms define the commitments that 7game assumes with each member of the platform.

Transparency Before Any Deposit

Every bonus or promotion from the 7game has its full conditions — rollover, timeframe, eligible games — displayed before you confirm. Nothing is buried in fine print that only appears after you deposit. If you want to read the specific T&C of an offer before accepting, the button is always right there, visible.

No Fine Print
Your Real Balance Is Always Yours

The money you deposit at the 7game is always yours. Even if you have an active bonus with a pending rollover, your real balance can be withdrawn at any time. If you decide to leave the platform before completing the rollover, the bonus is cancelled — but your money is returned to you via Pix with no deductions.

Withdraw anytime
Data Protection in Compliance with LGPD

The 7game processes your personal data in accordance with Brazil's General Data Protection Law (LGPD). You may request access to, correction of, or deletion of your data at any time through support. Your data is never sold or shared with third parties without your explicit consent.

LGPD compliant
Human Support for Any Question

If you have any questions about the application of any point in these Terms — bet settlement, bonus conditions, withdrawal timeframes, account closure — 7game's support team 7game is available 24 hours a day via chat or email, with Portuguese-language support from real people who know the platform and respond clearly.

24/7 in Portuguese
Accessible Responsible Gaming Tools

The self-control tools of the 7game — deposit limits, time limits, and self-exclusion — are not buried in complicated menus. They are right on the account dashboard, accessible in just a few clicks, and take effect immediately after being set. If you need to take a break, you can do it yourself without having to go through support.

Instant access
Prior Notice of Material Changes

The 7game commits to communicating relevant changes to these Terms at least 7 days in advance, by email or platform notification. You will never wake up to completely different conditions without prior notice. A version history of the Terms is also available for reference.

7 days' notice
Privacy and Data Protection at 7game

Your personal data and transaction information are protected with 256-bit SSL encryption and are never shared with third parties without your authorization. You may request access, correction, or deletion of your data at any time. For full details, visit our Privacy Policy.

Frequently Asked Questions about the Terms

The questions our users ask most about the rules and conditions of the 7game.

No. The policy of 7game is one account per CPF. Creating additional accounts — even with different email addresses — is considered a violation of the Terms and Conditions and may result in the closure of all associated accounts, cancellation of bonuses, and forfeiture of any improperly obtained winnings. If you have forgotten your login credentials, support can recover your account without the need to create a new one.

It depends on the reason for closure. If the account is closed at the User's own request or due to inactivity, the real balance is refunded via Pix within up to 5 business days. If the closure is due to a serious breach of the Terms — such as fraud, creation of multiple accounts, or abusive bonus use — the 7game may retain the balance pending completion of the applicable investigations, in accordance with legal anti-money laundering obligations. Bonus balances with incomplete rollovers are cancelled in all account closure scenarios.

Under normal circumstances, confirmed bets are not cancelled. However, the Terms provide for certain exceptions: a technical or human error that produced clearly incorrect odds (outside market range due to a system failure), definitive cancellation or postponement of the wagered event, well-founded suspicion of event manipulation, or force majeure preventing the match from taking place. In such cases, the wagered amount is returned to the User's real balance. The 7game communicates the cancellation and the reason directly within the account.

KYC (Know Your Customer) is an identity verification process required to unlock withdrawals and meet legal obligations. At 7game, the process requires submission of: a valid government-issued photo ID (RG or CNH), recent proof of address (utility bill for electricity, water, or gas, or a bank statement), and in some cases proof of ownership of the payment method used. Documents are reviewed within 24 business hours. Once approved, withdrawals are released without additional review for transactions within normal limits. The entire process is secure, with your documents protected by encryption.

Yes. These Terms and Conditions apply in full to the use of the platform 7game on any device or access method — desktop browser, mobile browser, or any official platform app. Your account is the same regardless of the device you use, and the same rights and obligations apply across all access points. If you have any doubts about the authenticity of an app claiming to be 7game, please contact support before registering or making any deposit through that channel.
Deposit LimitSet your budget
Time LimitManage your sessions
Self-ExclusionTake a break when you need one
18+ OnlyMandatory verification
Play for FunNever under pressure

All Good? Then Welcome to 7game

Reading the Terms is the first step to playing with confidence. At 7game, the rules are clear, payments are in BRL via Pix, and support is available 24 hours a day for any questions. Free registration, R$20.00 minimum deposit, and a 100% welcome bonus on your first deposit.

Free registration with CPF and email in under 2 minutes
First deposit with 100% bonus up to R$ 500.00
Pix withdrawal with no hassle — the money is always yours
Portuguese-language support, 24 hours a day, with real people
Português